1
Customer asks
Unit A-12 sink is leaking again. Can book plumber tomorrow and send the maintenance invoice?
Property & Facilities
Property tenant service and billing follow-up from WhatsApp
Tenants ask about repairs, invoices, vendor visits, and payment proof in WhatsApp. Stackifier keeps the unit record current so the business can answer clearly.
Best first pilot: tenant and vendor follow-up for one property cluster, with maintenance bookings, PDF invoices, receipt matching, and approved replies.
Live thread
The customer asks. The record gets updated.
Stackifier reads the customer message, checks the matching record, and gives the business the reply, PDF, amount, booking, or follow-up date to send.
S
Customer thread
Property & Facilities
Customer + business in one thread
Customer
Unit A-12 sink is leaking again. Can book plumber tomorrow and send the maintenance invoice?
9:41 AMStackifier
Unit A-12 has unpaid maintenance RM 180 and an open plumbing issue. Tomorrow 2:30 PM is available for the vendor.
9:42 AMBusiness
Yes, we can book the plumber tomorrow at 2:30 PM. I attached the maintenance invoice here, and you can settle it after the visit.
9:43 AMBusiness
Maintenance invoice attached.
9:43 AMCustomer
Tomorrow 2:30 PM works. Please ask plumber to call when arriving.
9:44 AMStackifier
Unit A-12 updated: vendor booked, invoice sent, arrival note added.
9:44 AMSame chat, cleaner record
The customer sees a normal reply. The business keeps the proof, status, and next action tied to the account.
2
Record checked
Unit A-12 has unpaid maintenance RM 180 and an open plumbing issue. Tomorrow 2:30 PM is available for the vendor.
3
Business replies
The business replies from the checked record. Maintenance-Invoice-A12.pdf goes back in the same thread.
4
Proof saved
Unit A-12 updated: vendor booked, invoice sent, arrival note added.