WhatsApp-native customer follow-up

Handle customer and billing follow-up from WhatsApp.

Forward invoices, payment slips, and customer inquiries in WhatsApp. Stackifier updates Google Sheets and drafts approved replies for your team.

WhatsApp work loop

A customer asks. The business answers properly.

Payment proof, statement PDFs, and the next follow-up stay in one WhatsApp flow, so the customer gets a clear reply.

Payment checkedStatement sentFollow-up recorded
S
Customer thread
Tan Logistics - statement request
Customer

Hi boss, can resend our latest statement? I think INV-1024 was paid last week.

10:02 AM
Customer
PDF
Tan-Logistics-payment-proof.pdf
PDF - 96 KB
10:03 AM
Stackifier

INV-1024 has RM 1,900 received. RM 200 is still open. Latest statement is ready.

10:04 AM
Business

Hi Tan, thanks for the proof. We received RM 1,900 for INV-1024. There is RM 200 still open, and I attached the latest statement here.

10:05 AM
Business
PDF
SOA-Tan-Logistics.pdf
PDF - 4 open invoices
10:05 AM
Customer

Okay noted, we will settle the RM 200 on Friday.

10:06 AM
Stackifier

Record updated: partial payment, SOA sent, Friday follow-up.

10:06 AM
Message customer...
Answer Engine Optimization & Knowledge Base

Direct Answers & Frequently Asked Questions

Structured concise answers prepared for Malaysian operators and AI answer engines.

What is Stackifier?

Stackifier is WhatsApp-native customer service and billing follow-up for businesses. It helps answer customer questions, handle bookings, read PDFs and payment proof, update the record, and send the right business reply.

Who is Stackifier for?

Stackifier is for Malaysian operators in wholesale, property, field services, contracting, and retail who already handle customer service, payments, and follow-up in WhatsApp.

Does Stackifier replace accounting software?

No. Stackifier keeps the WhatsApp follow-up and customer record clean before accounting. Export or integration comes after the workflow is proven.

Can Stackifier read payment proof and PDFs?

Yes. The pilot can parse statement PDFs, invoice PDFs, payment slips, and receipt screenshots, then flag mismatches for human review.

Will Stackifier message customers automatically?

The recommended pilot keeps the business in control. Stackifier prepares the reply and updates the record, then the business chooses what gets sent to the customer.