WhatsApp-native customer follow-up
Handle customer and billing follow-up from WhatsApp.
Forward messy customer questions, booking requests, PDFs, invoices, and payment proof. Stackifier updates the record and prepares the next reply for your team to approve.
WhatsApp work loop
A customer asks. The business answers properly.
Payment proof, statement PDFs, and the next follow-up stay in one WhatsApp flow, so the customer gets a clear reply.
Payment checkedStatement sentFollow-up recorded
S
Customer thread
Tan Logistics - statement request
Customer
Hi boss, can resend our latest statement? I think INV-1024 was paid last week.
10:02 AMCustomer
10:03 AMStackifier
INV-1024 has RM 1,900 received. RM 200 is still open. Latest statement is ready.
10:04 AMBusiness
Hi Tan, thanks for the proof. We received RM 1,900 for INV-1024. There is RM 200 still open, and I attached the latest statement here.
10:05 AMBusiness
10:05 AMCustomer
Okay noted, we will settle the RM 200 on Friday.
10:06 AMStackifier
Record updated: partial payment, SOA sent, Friday follow-up.
10:06 AMMessage customer...
Industry threads
Start with the customer conversation you already repeat.
Wholesale & Distribution
Wholesale customer and billing follow-up from WhatsApp
Construction & Contracting
Construction customer and claim follow-up from WhatsApp
Retail & Ecommerce
Retail customer service and payment follow-up from WhatsApp
Property & Facilities
Property tenant service and billing follow-up from WhatsApp
Field Services