1
Customer asks
Can you resend the Block B progress claim and latest proof photos? QS wants to check before payment. They also send Signed-VO-Block-B.pdf.
Construction & Contracting
Construction customer and claim follow-up from WhatsApp
Clients ask for claim status, proof photos, receipts, and payment updates in WhatsApp. Stackifier ties each message to the right project so the business can reply without digging.
Best first pilot: one project or customer group, with client questions, claim PDFs, receipt capture, and a daily blocked-work list.
Live thread
The customer asks. The record gets updated.
Stackifier reads the customer message, checks the matching record, and gives the business the reply, PDF, amount, booking, or follow-up date to send.
S
Customer thread
Construction & Contracting
Customer + business in one thread
Customer
Can you resend the Block B progress claim and latest proof photos? QS wants to check before payment.
11:18 AMCustomer
11:19 AMStackifier
Claim pack found. Signed VO is attached, but one completion photo is still missing.
11:20 AMBusiness
Thanks, we found the signed VO. I attached the latest claim pack here. We are still waiting on one completion photo and will send it once site uploads it today.
11:22 AMBusiness
Latest claim pack attached.
11:22 AMCustomer
Okay, send the completion photo once ready. We will review the pack first.
11:23 AMStackifier
Record updated: claim pack sent, completion photo still missing.
11:23 AMSame chat, cleaner record
The customer sees a normal reply. The business keeps the proof, status, and next action tied to the account.
2
Record checked
Claim pack found. Signed VO is attached, but one completion photo is still missing.
3
Business replies
The business replies from the checked record. Progress-Claim-Block-B.pdf goes back in the same thread.
4
Proof saved
Record updated: claim pack sent, completion photo still missing.